Outstanding thermal imaging module support for OEM customers
From start to finish, Acal BFi provide design, engineering and after-sales support to OEM thermal-imaging-module customers, giving you a seamless service that builds confidence in the end result.
Understanding your needs
Our reputation is built on the time we take to understand your needs and our ability to fulfil your requirements. Our customer service starts when we talk to you about your intended application and all its components, including:
- optoelectronics performance (resolution, range etc)
- form factor
- power consumption
- environmental requirements
- on-board processing capabilities, and
- MIL-SPECS (if needed).
Using this information we advise on the best camera module and then work with you to plan the design and test process, including equipment loans, field demonstrations and trial runs. From there, we support you throughout development, test and manufacture to ensure you have all the information and equipment you need, when you need it.
Expert team members
Acal BFi are far more than just a supplier. For the lifetime of your project we are an additional team member, giving you access to a number of benefits.
- Liaising with manufacturers on your behalf – saving you time and working for you to resolve issues.
- Access to our dedicated authorised repair centre in Germany – cost-effective inspection and repair from trained and qualified engineers.
- Supply of key accessories – including bespoke lenses, camera housings, windows and more, supplying you with the complete package.
- State-of-the-art logistics – including buffer stocking to support your manufacturing timeline.
- Confidence – our facilities all operate to ISO9001:2008.
Supporting your project
At Acal BFi we understand the importance of reliability, quality and customer support. We have been providing thermal-imaging-module selection and support services to OEM customers for over 20 years. Building relationships with leading companies across the world, our job is to give you the very best advice and service to put you in a position to do your best. Our dedication, skill and knowledge make us an outstanding partner for your thermal-imaging needs.